Data controller
Entity: NEUTRALIA OPERADOR GLOBAL SLU Tax ID: B67425884 Address: Carrer de l’Era Esquerra, no. 18, 08242 Manresa (Barcelona) Contact: ac@floutel.com
Purposes of data processing
We collect and process personal data for the following purposes:
- Responding to inquiries and contact requests.
- Managing services and training activities.
- Sending commercial communications (with prior consent).
Data retention
Data will be kept as long as there is an active relationship or until the user requests its deletion.
Legal basis
- Performance of a contract.
- Consent of the data subject.
- Legitimate interest for sending commercial communications.
User rights
You can exercise your rights by writing to: ac@floutel.com
You may also file a complaint with the Spanish Data Protection Agency (AEPD):
www.aepd.es
Recipients
Data will not be shared with third parties unless there is a legal obligation. Platforms such as Google Forms or messaging services may be used under the appropriate guarantees.
Legal Information
1. Purpose
This legal notice regulates the use and operation of the website www.floutel.com, owned by NEUTRALIA OPERADOR GLOBAL SLU (hereinafter, THE WEBSITE OWNER).
Browsing the website grants the user the status of
USER and implies full and unconditional acceptance of all conditions published in this legal notice. These conditions may be modified without prior notice; if so, they will be made available as early as possible.
It is recommended to read this content carefully each time you access the website and use the information and services offered.
The user commits to using the website correctly in accordance with the law, good faith, public order, industry standards, and this legal notice, and will be liable to THE WEBSITE OWNER or third parties for any damages caused by failure to comply.
Any use other than that authorized is expressly prohibited, and THE WEBSITE OWNER may deny or withdraw access at any time.
2. Identification
In accordance with Law 34/2002, of July 11, on Information Society and Electronic Commerce Services, the following is reported:
- Owner: NEUTRALIA OPERADOR GLOBAL SLU
- Tax ID: B67425884
- Registered address: Carrer de l’Era Esquerra, no. 18, 08242 Manresa (Barcelona)
- Work center: Carrer de l’Era Esquerra, no. 18, 08242 Manresa (Barcelona)
- General email: ac@floutel.com
- Contact phone: 900 525 523
- Commercial registry entry: Commercial Registry of Barcelona, Volume 46892, Page 12, Sheet 536664
3. Communications
All communications between users and THE WEBSITE OWNER will be considered valid when made through the following means:
- Email: ac@floutel.com
- Phone: 900 525 523
4. Conditions of access and use
Access to the website and use of its services is free, although some services may require the prior completion of forms or acceptance of specific conditions.
The user guarantees the authenticity and accuracy of the data provided and is solely responsible for false or inaccurate statements.
The user expressly undertakes to make proper use of the website’s content and services and not to use them for unlawful purposes or purposes contrary to law, good faith, public order, or the rights of third parties.
All content of the website (texts, images, logos, design, source code, etc.) is the property of THE WEBSITE OWNER or of third parties who have authorized its use and is protected under national and international laws on intellectual and industrial property. Reproduction, distribution, public communication, or transformation without authorization is strictly prohibited.
Exclusion of warranties and liability
THE WEBSITE OWNER does not guarantee the availability, accuracy, relevance, or usefulness of the website content and is not responsible for:
- The impossibility of access due to causes beyond their control.
- Errors or inaccuracies in the content.
- The presence of viruses or harmful elements.
- Unlawful or negligent use of the website by third parties.
THE WEBSITE OWNER is also not responsible for the content or functioning of external sites linked from this website.
Procedure in case of unlawful activities
If any user or third party believes there are facts or circumstances indicating unlawful use of content or activities on linked pages, they must notify ac@floutel.com with clear identification and a description of the infringement.
Publications
Administrative information available on this website does not replace the official publication of laws, regulations, or administrative acts in official gazettes. It should be understood as a guide without legal validity.
5. Applicable law
These conditions are governed by current Spanish legislation. For any conflict arising from access or use of the site, the parties expressly submit to the Courts and Tribunals of Barcelona.
