Signing Up for Fiber: What You Need
By Carla Serra ·
To sign up for fiber with a provider, you only need three things: your DNI or NIE, an IBAN for direct debit, and the installation address. With those details, the sign-up is handled in minutes. Here’s exactly what you need, what the process looks like, and what to keep in mind before you sign up.
What You Need to Sign Up: The Basic Requirements
Signing up for fiber is simpler than it sounds. Here are the essential documents and details required for any sign-up:
- DNI or NIE of the contract holder. Make sure it’s valid.
- IBAN for a bank account to direct-debit your bills.
- Full address where you want fiber installed (street, number, floor, and door).
- A phone number and email address to coordinate installation and send you information.
If you also want mobile, it’s worth having on hand the number you’d like to port. We explain more about that below.
| Detail | What it’s for | Required |
|---|---|---|
| DNI or NIE | Identifying the contract holder | Yes |
| IBAN | Direct-debiting your bills | Yes |
| Address | Checking coverage and installing fiber | Yes |
| Number to port | Keeping your same mobile number | Only if porting |
Step by Step: What the Sign-Up Process Looks Like
Once you have your details ready, signing up is a short, straightforward path:
- 1. Check coverage. Using your address, the provider confirms fiber reaches your home.
- 2. Choose your plan. Decide on the speed and whether you want fiber only or a bundle with mobile.
- 3. Provide your details. DNI/NIE, IBAN, and address. This is also where you confirm the account holder.
- 4. Schedule the installation. A date is set for a technician to get everything ready, if a visit is needed.
- 5. Get online! Once the equipment is installed, your fiber connection is up and running.
How Long Does Installation Take?
It depends on whether your home already has fiber infrastructure or whether it needs to be laid. When a fiber socket is already in place, the sign-up is very quick and you sometimes don’t even need to wait for a technician. If new infrastructure needs to be laid, a visit gets scheduled. Either way, the Floutel team confirms the date when you sign up, so you don’t have to keep track of the calendar yourself.
Who Can Be the Contract Holder?
Any adult with a valid DNI or NIE can be listed as the account holder. This is the person who signs the contract and whose account the bills are debited from. If the line or address was previously under someone else’s name and you’re porting, the cleanest approach is to keep the same account holder so the sign-up goes through smoothly.
Coming From Another Provider? Signing Up With Number Porting
If you already have phone or internet service with another company, you can sign up and keep your number. Number porting takes between 24 and 48 business hours, you keep your number, and best of all, cancellation with your previous operator is automatic — you don’t have to call to cancel anything.
One important tip before porting: check your current operator’s contract term. See whether your current provider has you tied into any commitment, so your final bill doesn’t come with any surprises. Once that’s sorted, the switch is a breeze.
Fiber Only, or Fiber and Mobile?
When you sign up, you can choose whichever combination suits you best:
- Fiber only: 600 Mb or 1 Gb symmetrical fiber, ideal for remote work, streaming, and gaming. Check out our fiber options.
- Fiber and mobile: add a line with 100 GB and 5G, unlimited calls (3,000 min), and Zone 1 (EU) roaming included. Discover our fiber and mobile bundles.
- Extra lines: add extra mobile lines on promotion for €1/month for the whole family.
Mobile data rolls over and renews on the 1st of every month, so you make the most of every gig. And if you need a duplicate SIM, that can be arranged as part of the sign-up too.
Which Fiber Speed Should I Choose?
Floutel’s fiber is symmetrical, meaning you upload just as fast as you download. 600 Mb is more than enough for a household streaming shows, browsing, and making video calls all at once. If there are several of you at home, you work remotely with large files, or you’re a demanding gamer, 1 Gb gives you plenty of headroom. Whichever you choose, the speed is real, with no small print.
Tips for a Smooth Sign-Up
- Make sure the account holder matches. If you’re porting, the name on the new contract needs to match the one on the old one to avoid delays.
- Keep your IBAN handy. One mistyped digit can hold up the direct debit setup.
- Confirm your address down to the last detail. Floor and door included — that way coverage and installation line up on the first try.
- Ask about anything that’s not clear. At Floutel, we work with no small print, with clear pricing from the start.
How Much Does Signing Up Cost?
At Floutel, the promotion starts at €11/month (the standard price ranges from €24.95 to €37.95 depending on the plan). No surprises, with everything explained before you sign. If you still have questions about requirements or billing, you’ll find it all detailed in our FAQs.
Sign Up With Floutel Today
Signing up with a fiber provider is quick and simple: with your DNI or NIE, an IBAN, and your address, you’re all set. At Floutel, you get symmetrical fiber, a mobile plan with flow, and the peace of mind of clear pricing with no small print.
Ready to get started? Check out our fiber plans, or call us on 900 525 523 and we’ll get you set up in no time. Connect with flow.
