{"id":543,"date":"2025-10-07T11:59:39","date_gmt":"2025-10-07T09:59:39","guid":{"rendered":"https:\/\/www.floutel.com\/?page_id=543"},"modified":"2026-03-09T14:14:03","modified_gmt":"2026-03-09T12:14:03","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.floutel.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<h2><strong>1. Identification of the owner<\/strong><\/h2>\n<p>In compliance with the provisions of Law 34\/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), it is hereby stated that the website <strong><a class=\"decorated-link\" href=\"http:\/\/www.floutel.com\/en\/\" target=\"_new\" rel=\"noopener\">www.floutel.com<\/a><\/strong> is owned by:<\/p>\n<p><strong>Owner:<\/strong> NEUTRALIA OPERADOR GLOBAL SLU<br \/>\n<strong>Tax ID:<\/strong> B67425884<br \/>\n<strong>Registered address and work center:<\/strong> Carrer de l\u2019Era Esquerra, no. 18, 08242 Manresa (Barcelona)<br \/>\n<strong>Contact phone:<\/strong> 900 525 523<br \/>\n<strong>Email:<\/strong> <a href=\"mailto:ac@floutel.com\" target=\"_blank\" rel=\"noopener\">ac@floutel.com<\/a><br \/>\n<strong>Commercial registry entry:<\/strong> Commercial Registry of Barcelona Volume: 46892 Page 12 Sheet 536664<\/p>\n<hr \/>\n<h2><strong>2. Purpose of the website<\/strong><\/h2>\n<p>This website aims to provide information about the services offered by NEUTRALIA OPERADOR GLOBAL SLU, as well as to facilitate contact and communication between the company and interested users.<\/p>\n<p>Browsing and using this website grants the status of <strong>user<\/strong>, which implies full, express and unconditional acceptance of all the provisions included in these <strong>Terms and Conditions<\/strong> and in complementary policies (Legal Notice, Privacy Policy and Cookie Policy).<\/p>\n<hr \/>\n<h2><strong>3. Conditions of access and use<\/strong><\/h2>\n<p>Access to the website is <strong>free<\/strong>. However, the use of certain services may require the prior completion of forms or acceptance of specific conditions, which will be clearly indicated.<\/p>\n<p>The user undertakes to:<\/p>\n<ul>\n<li>Use the website diligently, correctly and lawfully.<\/li>\n<li>Not carry out illegal, fraudulent or bad-faith activities or activities contrary to public order.<\/li>\n<li>Not damage, disable, overload or hinder the normal functioning of the website.<\/li>\n<li>Not violate intellectual property, industrial property or confidentiality rights of third parties.<\/li>\n<\/ul>\n<p>The user is solely responsible for the truthfulness and accuracy of the data provided through the website.<\/p>\n<hr \/>\n<h2><strong>4. Intellectual and industrial property<\/strong><\/h2>\n<p>All website content (texts, images, logos, graphics, design, source code, software, etc.) is owned by NEUTRALIA OPERADOR GLOBAL SLU or by third parties who have authorized its use, and is protected by national and international regulations on intellectual and industrial property.<\/p>\n<p>The <strong>reproduction, distribution, public communication, transformation or exploitation<\/strong> of any of this content without prior written authorization from the owner is expressly prohibited.<\/p>\n<hr \/>\n<h2><strong>5. External links<\/strong><\/h2>\n<p>The website may include links to third-party websites solely for the purpose of providing additional information or resources. NEUTRALIA OPERADOR GLOBAL SLU is not responsible for the content, accuracy, legality or operation of such external sites.<\/p>\n<p>The inclusion of a link does not imply any relationship, approval or endorsement by NEUTRALIA OPERADOR GLOBAL SLU of the linked site or its owners.<\/p>\n<hr \/>\n<h2><strong>6. Exclusion of warranties and liability<\/strong><\/h2>\n<p>NEUTRALIA OPERADOR GLOBAL SLU does not guarantee:<\/p>\n<ul>\n<li>The availability or continuity of the website&#8217;s operation.<\/li>\n<li>The absence of errors in the content.<\/li>\n<li>The absence of viruses or harmful elements on the site or on the server supplying it.<\/li>\n<\/ul>\n<p>Under no circumstances shall it be liable for damages arising from:<\/p>\n<ul>\n<li>Failures or interruptions in the website&#8217;s operation.<\/li>\n<li>Errors or omissions in the content.<\/li>\n<li>Unlawful, negligent or improper use of the site by users or third parties.<\/li>\n<\/ul>\n<hr \/>\n<h2><strong>7. Procedure in case of unlawful activities<\/strong><\/h2>\n<p>If any user or third party believes that facts or circumstances exist that reveal the unlawful use of any content or the carrying out of any activity on pages accessible from this site, they must send a notification to <a href=\"mailto:ac@floutel.com\" target=\"_blank\" rel=\"noopener\">ac@floutel.com<\/a>, indicating their identification, the alleged infringement and the relevant details.<\/p>\n<hr \/>\n<h2><strong>8. Personal data protection<\/strong><\/h2>\n<p>Personal data collected through the website will be processed in accordance with our <strong>Privacy Policy<\/strong>, available at <a href=\"https:\/\/www.floutel.com\/en\/privacy-policy\/\">www.floutel.com\/politica-de-privacidad<\/a> (or corresponding link).<\/p>\n<p><strong>Data Controller:<\/strong> NEUTRALIA OPERADOR GLOBAL SLU<br \/>\n<strong>Purposes:<\/strong> managing inquiries, providing services and sending commercial communications (if consent is given).<br \/>\n<strong>Legal basis:<\/strong> contract performance, data subject consent and legitimate interest.<br \/>\n<strong>Recipients:<\/strong> data will not be transferred to third parties except for legal obligations.<br \/>\n<strong>Rights:<\/strong> access, rectification, deletion, objection, restriction and portability by sending a request to <a href=\"mailto:ac@floutel.com\" target=\"_blank\" rel=\"noopener\">ac@floutel.com<\/a>.<\/p>\n<hr \/>\n<h2><strong>9. Communications<\/strong><\/h2>\n<p>Any communication between the user and NEUTRALIA OPERADOR GLOBAL SLU will be considered valid when carried out through the following means:<\/p>\n<ul>\n<li>Email: <a href=\"mailto:ac@floutel.com\" target=\"_blank\" rel=\"noopener\">ac@floutel.com<\/a><\/li>\n<li>Phone: <strong>900 525 523<\/strong><\/li>\n<li>Postal address: Carrer de l\u2019Era Esquerra, no. 18, 08242 Manresa (Barcelona)<\/li>\n<\/ul>\n<hr \/>\n<h2><strong>10. Applicable law and jurisdiction<\/strong><\/h2>\n<p>These conditions are governed entirely by <strong>Spanish law<\/strong>.<br \/>\nFor the resolution of any conflict or dispute arising from access to or use of the website, the parties expressly submit to the <strong>Courts and Tribunals of Manresa (Barcelona)<\/strong>, unless otherwise provided by law.<\/p>\n<hr \/>\n<h2><strong>11. Updating of the conditions<\/strong><\/h2>\n<p>NEUTRALIA OPERADOR GLOBAL SLU reserves the right to modify these Terms and Conditions at any time, publishing the updated version on the website with the maximum possible notice.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Identification of the owner In compliance with the provisions of Law 34\/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), it is hereby stated that the website www.floutel.com is owned by: Owner: NEUTRALIA OPERADOR GLOBAL SLU Tax ID: B67425884 Registered address and work center: Carrer de l\u2019Era Esquerra, no. 18, 08242<a href=\"https:\/\/www.floutel.com\/en\/terms-and-conditions\/\">Continue reading <span class=\"sr-only\">&#8220;Terms and Conditions&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-543","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.floutel.com\/en\/wp-json\/wp\/v2\/pages\/543","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.floutel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.floutel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.floutel.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.floutel.com\/en\/wp-json\/wp\/v2\/comments?post=543"}],"version-history":[{"count":3,"href":"https:\/\/www.floutel.com\/en\/wp-json\/wp\/v2\/pages\/543\/revisions"}],"predecessor-version":[{"id":653,"href":"https:\/\/www.floutel.com\/en\/wp-json\/wp\/v2\/pages\/543\/revisions\/653"}],"wp:attachment":[{"href":"https:\/\/www.floutel.com\/en\/wp-json\/wp\/v2\/media?parent=543"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}